In recent years, voice services have emerged as an important retail channel and in 2020, there are signals that consumers are continuing to move towards touchless experiences. According to Amazon Pay’s 2019 Global Connected Consumer Study, 44% of consumers indicated that they were likely to use the voice channel in at least some part of their shopping journey in the next two years. So, how can your business implement an effective voice commerce strategy to take advantage of this customer behaviour?
Our November Paytalks, which just became available online, will show you how businesses have found innovative and inspiring ways to use voice to support digital shopping — and how you can develop a voice strategy of your own. These tactics will help you delight customers and push the boundaries of technology and commerce. In this webinar you’ll find tips on:
- Developing your own innovative voice strategy
- Engaging new customers through touchless experiences
- Delighting your loyal shoppers with fun and easy Alexa skills
Head over to the Paytalks webinar library to watch. While you’re there, check out other installments in the series to see more tips, ideas, and strategies for your online business.