The way your customers purchase items online is evolving. They expect a simple, convenient, trusted buying experience on your site. Amazon Pay makes it easier for hundreds of millions of customers around the globe to quickly check-in and check out on your site using the information already stored in their Amazon accounts. Here are five reasons to integrate Amazon Pay now:
1. Activate the Amazon customer
Amazon Pay extends the trusted experience Amazon customers have come to enjoy, through thousands of websites around the world. Amazon Pay offers merchants an easier way to connect to 300+ million active Amazon customer accounts1, including 100 million prime customers2 transacting in +170 countries.3 Leverage this expanded network to help build customer engagement and loyalty.
Both our prices and our advertising have remained the same, yet we’ve experienced 10% year-over-year growth since adding Amazon Pay. I think it’s because of the trust people have in Amazon and the faster checkout experience.
- Andrew Kennedy, Commercial Manager, Flooring Superstore
2. Offer a fast & easy checkout
Shoppers don’t want to create another site account. In fact, 37 % of customers cited this as a key reason for site abandonment in a survey by Baymard Institute.4 Amazon enables customers to purchase products on your website using their Amazon login credentials—avoiding the hassle of typing credit card details or creating an account.
3. Lead the way in connected commerce
With the adoption of voice for multiple retail scenarios, Amazon Pay is helping businesses adapt to the expectations of today’s connected shoppers with Amazon Pay for Alexa Skills. By embracing voice commerce, today’s merchants can take convenience to the next level, exceeding customer’s expectations in an age where personalised, seamless experiences are what make the difference.
Amazon Pay enables us to provide a really elegant digital experience that ensures our customers come to us again and again.
- Rich Ascott, Global Digital Director, AllSaints
4. Help improve sales
Amazon Pay enables merchants to boost revenue by converting valuable Amazon customers. Providing your customers with trusted, convenient experience, a one familiar login to identify themselves can help increase conversions & lower cart abandonments5. For example, Jomashop experienced 20 % higher average order values than leading alternative payment solutions. “Customers recognise the Amazon name, which makes them feel more comfortable making purchases on our site,” says Osher Karnowski, General Manager, Jomashop
5. Minimise costs
Amazon Pay can reduce the costs for merchants and their customers. Merchants avoid setup costs, monthly fees and Amazon’s fraud detection and prevention technology helps reduce the risk of bad debt. Meanwhile, customers feel more confident knowing their purchases are protected by Amazon A-to-z Guarantee at no additional cost.
Since implementing Amazon Pay, we have experienced a 90 % decline in fraudulent payment transactions versus some of our other payment methods.
- Berj Kacherian, President, AuthenticWatches.com
Learn more about the common questions about Amazon Pay.
1 Amazon data: Q4 2017. Active customer accounts, which are unique e-mail addresses, represent accounts that have placed an order during the preceding twelve month.
2 Amazon data, 2018. Nearly half of Amazon Pay customers in 2017 are Prime members (global)
3 Amazon Pay data, Q4 2017. Tens of millions of customers in more than 170 countries have used Amazon Pay to transact
4 Checkout Optimisation & Reducing Abandonments, Baymard Institute, 2017.
5 Purple reported increased conversions of 76%. Soak&Sleep reported reduced cart abandonments of 67%.