Contact us - shoppers

1. Sign in with your Amazon account to Your Amazon Pay Activity.
2. Search for the corresponding order, and then click Details & Support.
3. To contact the merchant, use the email address or telephone number under Business details .

You can also find the merchant's contact information in your Amazon Pay order confirmation email under Merchant information.

1. Sign in with your Amazon account to Your Amazon Pay Activity.
2. Search for the corresponding order, and then click Details & Support.
3. To contact buyer support by phone, choose one of the following problem types from the drop-down menu:
   - Other Amazon Pay issue
   - Had problem with payment method
4. On the following page, type in your phone number to have Amazon Pay customer support call you back.

If you have a different issue, click Close, and then click Contact us at the bottom of the page to send us an email.